Intended For: Customer
Estimated Time to Complete: 10 minutesThis does not include time to troubleshoot to this point.
Applies to Software/Firmware Version(s): VISTA any firmware
A VISTA camera starts to boot up, then shuts down and starts to boot up again. Or, a VISTA starts to boot, then just shows "BOOTING" on the display and never fulling comes on.
Will have lights and power. Will likely show the following text on the display:
Let the battery drain and recharge.
- Let the battery drain completely (leave the VISTA powered on and not docked)
- Dock the VISTA in a Transfer Station or USB base and wait to fully charge (may take several hours)
- Undock the VISTA and power it on
- If the behavior continues (stuck in Booting or repeatedly going through a boot cycle), contact WatchGuard Customer Support