Intended For: Customer
Difficulty: Easy
Estimated Time to Complete: 5 minutes
This does not include time to troubleshoot to this point.Applies to Software/Firmware Version(s): EL 4.x
Problem
When attempting to export an event or a case, the export fails.
Symptom(s)
Clicking the gear icon next to the export gives an option to view the error, but all it shows is:
System Error
Solution
Summary
Try to export again.
Details
- Select the gear icon
- Select the option
-
Cancel from Queue
-
- Locate the event or case again
- Attempt to export
