Intended For: Customer
Estimated Time to Complete: 5 minutesThis does not include time to troubleshoot to this point.
Applies to Software/Firmware Version(s): EL 4.x
When attempting to export an event or a case, the export fails.
Clicking the gear icon next to the export gives an option to view the error, but all it shows is:
Try to export again.
- Select the gear icon
- Select the option
Cancel from Queue
- Locate the event or case again
- Attempt to export