EL - export (alternate method)

Problem

Cannot export an event from Evidence Library. The reasons vary, but this exported event is needed as soon as possible.

Symptom(s)

• An error indicating that the export failed
• An export folder that doesn't include everything needed for a playable export

Solution

Summary

Create an export location folder, move a copy of the event from final storage to that export location, and then copy the wgvplayer application into that location as well.

Details

1. Create an Export Location
   • This can be anywhere - for instance, the Desktop
   • Create the folder using any name
2. Copy the Event from Final Storage
   1. Locate the event in Evidence Library
   2. View its Event Details
   3. Find the Import Properties section toward the bottom of the page
      1. Left-click once on the Location path
      2. Right-click on the Location path and select Copy from the context menu
   4. In File Explorer (Windows Explorer)
      • Paste the path into the Address field at the top of the window and press Enter
   5. Select all of the folders and files in the location
   6. Right-click and select Copy from the context menu
   7. Go back to the Export location created in Step 1
   8. Right-click and select Paste from the context menu