DV-1 - Error 122

Intended For: Customer

Difficulty: Easy

Estimated Time to Complete: 5 minutes

This does not include time to troubleshoot to this point.

Applies to Software/Firmware Version(s): DV-1 any firmware

Problem

DV-1 display is showing an error 122.

Solution

Summary

Quick Format through the boot back door menu.

NOTE: Perform a Quick Format ONLY if no video is needed from the DV-1 system. A Quick Format will erase the data from the hard drive.

Details

If the DV-1 is on, turn it off
Turn the DV-1 back on
When the display shows 'Booting' press and release the 'STOP' button
Enter the ADMIN PIN (received when purchasing the DV-1)
Select 'Hard Drive Maintenance'
Select 'Quick Format'
Select 'FORMAT'
After Format is complete, select 'FORMAT' a second time
Select 'Reset'

Need Additional Help?

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Call: 1-800-MSI-HELP (1-800-674-4957)

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