4RE - diagnose unintentional recordings

Problem

The 4RE system begins recording with no obvious triggers from the officer.

Solution

Summary

• Check the configured triggers for GPS speed and the Crash sensor
• Check the connection of the individual Trigger wires

Details

1. GPS Speed
   1. The system may be misinterpreting information from the GPS antenna or chip
   2. Make sure the GPS antenna (small and square) has direct line-of-site to the sky
      • Best placement is outside the vehicle
   3. Also check the configuration setting for GPS trigger
      • If it's set to a speed that is within normal driving parameters (50mph), it may trigger a recording very often
   4. If the antenna is placed correctly, and the trigger speed is appropriate
      1. Replace the GPS antenna, or
      2. Replace the 4RE DVR
2. Crash Sensor
   1. On the Display unit, press Menu > Settings > Crash
   2. The default setting for this sensitivity is 8
      • If it's typical for this vehicle to drive on gravel roads or on uneven surfaces, this may be too low
   3. Set it higher and test drive to see if it triggers a recording