Intended For: Customer
Estimated Time to Complete: 5 minutesThis does not include time to troubleshoot to this point.
Applies to Software/Firmware Version(s): EL Dashboard 126.96.36.1992
When viewing Officer Details or Category Details, the graph Events Recorded Hour by hour shows events at the wrong time. This is most noticeable when the range of events is small enough (i.e. 7 days) that there's only a few events for that range. When the same events are found in Evidence Library, the time they occurred does not match the time shown in the Dashboard graph.
The time reported by the Dashboard graph is UTC (Coordinated Universal Time). This is the actual time stamp on the event as it was recorded in the originating device (4RE, VISTA, DV-1). The device and Evidence Library translate this time stamp to local time when they display the event information.
For this version of the Supervisor Dashboard, this was the way it works. A feature request was submitted to fix this issue and display those events in the graph in local time.