Intended For: Customer
Difficulty: Easy
Estimated Time to Complete: 5 minutes
This does not include time to troubleshoot to this point.Applies to Software/Firmware Version(s): DV-1 any firmware
Problem
The DV-1 is showing an error 1, 2, 3, 4, 5, or 6. Restarting the system does not clear the message.
Solution
Summary
Errors 1 through 6 are DVD media errors and appear because the DVD disc ID number is not being cleared when the system is restarted. Restarting the system without a DVD inserted should clear this error.
Details
- Eject the DVD from the system
- Restart the DV-1 system
- Insert a DVD
- Ensure the disc is a DVD+RW
source: WKB-000035
