What if the Factory Training class I want to attend is closed?

You may request to be waitlisted for a preferred class date.
Important! Waitlisting a course does not guarantee registration to that course!

What is a waitlist?
A waitlist is a list used to hold a place in line to wait for an open seat in currently full course. You may waitlist yourself or a group of people from your agency for a course date. Each waitlisted person will be placed on a list on a first come, first serve basis.

How does the waitlist work?
When a registered attendee cancels or changes registered class date, a seat becomes available. That seat will then be offered to the first person on the waitlist for that class by email and/or phone call who will then be given a deadline to accept or decline the open seat. If they decline, the next person on the list will be contact following the same protocol.

Request to be waitlisted by sending an email to training@watchguardvideo.com or Click Here to use the webform. Please use the comment box to list the course you would like to be waitlisted for.