EL - how to display event times in 24-hr format

Problem

It would be beneficial to be able to see the event times in 24-hr (military) time.

Symptom(s)

Event times are displayed in 12-hr AM/PM format.

Solution

Summary

Adjust the Region settings in Windows on individual workstations.

Details

PLEASE NOTE:

• This solution must be applied to individual workstations; making this adjustment on the Evidence Library server will not change the time format display in browsers on workstations
• This solution will not work for viewing Evidence Library in the Chrome browser; it works for Internet Explorer

1. The time format for Evidence Library is 12-hr AM/PM format
   
2. Notice that the time in the Windows taskbar clock is also displayed in 12-hr AM/PM format
   
3. Open Control Panel and click Region
   
4. Set both time formats to 24-hr time (HH:mm and HH:mm:ss respectively)
   
   
5. Click Apply
6. Notice that the time in the Windows taskbar clock is now displayed in 24-hr format
   
7. In the browser, refresh the Evidence Library page
8. Event times are now displayed in 24-hr format
   

FURTHER NOTES:

This change in the Region settings may revert because of:

• Group Policy settings on the network
• Windows Updates

source: WKB-000102