Intended For: Customer IT/Admin
Estimated Time to Complete: 10 minutesThis does not include time to troubleshoot to this point.
Applies to Software/Firmware Version(s): 4.1 through 4.2
Selecting the Cases tab in Evidence Library 4.x takes a long time to load the results.
Evidence Library must query Active Directory and the database multiple times when retrieving a list of cases. When there is a large number of users with Case roles (i.e. 100+), the page can take a long time to load.
Decrease the number of users with Case roles; only give these roles to users who require them.
This is fixed in EL 4.3.