REDACTIVE - Release notes

Release Notes for WatchGuard REDACTIVE 3.0.3.2644

February 2019 - Document Revision A

Copyright (c) WatchGuard, Inc.

All rights reserved

For up-to-date information on WatchGuard Video Software, contact

WatchGuard Customer Service:

http://www.watchguardvideo.com/

https://support.watchguardvideo.com

Phone: 1-800-605-6734 (toll free)

TABLE OF CONTENTS

1: FEATURE ADDITIONS

2: BUG FIXES

3: FUNCTIONAL CHANGES / KNOWN LIMITATIONS

4: WG SOFTWARE COMPATIBILITY

5: SUPPORTED UPGRADE PATHS

6: SYSTEM REQUIREMENTS

1: FEATURE ADDITIONS

Version 3.0.3

• Open Videos
  • Supports MOV, AVI, and MKV containers (in addition to the original .mp4 and .ts formats) with H.264 video and AAC or MP3 audio.
• Added new detection types for Auto Redaction: Faces, People, Vehicles, License Plates
• Auto Redaction can now be run multiple times which allows a user to run it once for faces and then a different type (e.g. license plates) later.
• Improved processing speed when running Auto Redactions if an Intel CPU is present.
• Added a scrollable Objects List that shows thumbnails of all detected objects
• Added a toggle to show/hide specific detection types in the video (faces, people, etc.). Only checked items will be redacted when the video is exported.
• Improved logging to main.log
• (Enterprise only) - LDAP URI can now contain search filters (CN, OU, etc.).
• (Enterprise only) - Both HTTP and HTTPS can now be enabled at the same time.
• (Enterprise only) - Added a new "From Email Address" field to the SMTP settings. This allows the REDACTIVE administrator to define the "from" email address that "password reset" emails come from.

Verson 2.0.6

• Bug fix release (see section 2 for details)

Version 2.0

• User Security
  • Option for constant beep on audio redaction
• Recent Video List
• Background processing - can work on other videos while others are processed
• Allow export trimmed video (without redaction)
• Allow multiple users via browser (Enterprise version)

Version 1.0.9

• Option to trim redacted videos for export

Version 1.0.7

• Open Videos
  • Supports .mp4 and .ts containers with H.264 video and AAC audio
  • Open a file using menu option or drag and drop a video file onto the application
• Video Playback
  • Buttons for previous frame, modal play/pause, and next frame
  • 3 Speed Controls for playback : .2x, 1x, or 2x
  • Keyboard shortcuts to move frames
• Automatic Redaction
  • Automatic Search of Faces
• Manual Redaction
  • User can draw boxes on objects to be tracked
• Editing Objects
  • Allows adjustment of bounding box or repositioning to a different location
  • Various options via right click context menu
• View Options
  • Range of colors to allow easy and immediate differentiation of objects
  • Overlay an object label to the box to aid in object differentiation
• Audio Redaction
  • “Remove All Audio” checkbox
  • Mark time Segments to selectively mute audio
• Exporting Videos
  • Exported as mp4 container with H.264 video and AAC audio
  • Various Export options like outline, fill, blur, pixelate and Mosaic

2: BUG FIXES

Version 3.0.3

• LDAP no longer crashes if more than 1000 groups returned during set up.
• Fixed potential sync issues with audio, video, and/or redaction boxes when the system was at high CPU utilization.
• Selecting an option in left panel no longer keeps “focus” and allows user to use keyboard shortcuts to play/pause/frame-step through video.
• MS Edge no longer briefly plays and then pauses when a video is opened. It is paused by default now.
• Take additional measures to prevent some browsers from caching the initial “Authentication” page of the Admin section.
• Fixed an issue with the filenames of exported video when the original video’s filename contained spaces.
• Changed the wording on the HTTPS configuration panel in the Admin section to be “A private key file is required”. Previously, it said “public key”.
• Prevented very rare crash that might happen videos are opened and closed very rapidly.
• Fixed issue where thumbnail would not be generated for very short videos (< 1 second)
• Prevented browser’s back button from exiting the app.
• Fixed rare case where cancelling a running process (Auto Redaction, etc) would cause a crash.
• Changed the types labels to gray if they’ve already been run to indicate they are disabled. Fixed a bug where the Submit button could be clicked, even if no types were chosen, which resulted in a crash. Changed the color of the close button “X” at the top right to make it more visible.
• Fixed a keyboard-shortcut bug where the video player would try to seek to a non-existent time. This would result in the displayed video time to show something like (NaN / 0:15)
• Selection of Redact Audio button and then pressing the spacebar no longer toggles the Audio Editor window opened and closed. Old version would keep “focus” on the button and pressing spacebar would play the video but it would also “click” the button causing the editor to close.
• Selecting Run Auto Redaction button, closing the dialog or running an auto redaction, and then pressing spacebar no longer opens the dialog again. The video should play after pressing spacebar, but the Select Detection Types dialog should not open.
• On clean installs (no previous redactor data folder), the Desktop version now uses the user’s Home folder by default when they export their first video.
• The Desktop version should no longer lock up with an “Internal Error” message on crashes, which would ultimately require the user to kill the task in Task Manager. This was easily reproduced by uninstalling the Intel redistributable and then trying to run a redaction.
• For Enterprise only - Fixed the LDAP connection when LDAP URI contained upper case letters.
• For Enterprise only - Fixed an IE bug that would sometimes cause the entire video player to be selected/highlighted when a new redaction box was drawn/dragged on the screen.
• Improved handling of videos that contain negative audio timestamps and/or packets marked as "discard". Previously, exporting these types of videos might have experienced out-of-sync redactions that did not a match the previously defined areas in the app.

Version 2.0.6

• Fixed bug with exporting filenames that contained spaces
• Fixed occasional synchronization issues with audio, video, and redaction areas when rendering videos for export

Version 2.0

• Fix for redacting .ts files

Version 1.0.9

• Improved user messaging when trial license has expired

Version 1.0.7

• License keys no longer need to be entered in all caps
• Installation directory now saved in registry, to be used during upgrades going forward
• Correct End User License Agreement (EULA) incorporated into the installer

3: FUNCTIONAL CHANGES / KNOWN LIMITATIONS

INSTALL/UPGRADE:

• A prerequisite for Redactive 3.0.3 is Microsoft Visual C++ 2013 x64
  • Note: If upgrading from Desktop version 1.0.9 to Desktop version 3.0.3, any previously redacted videos will not automatically show up in the dashboard area of the newer version. File->Open can be used to load them.
• Install directory defaults:
  • For Desktop version: C:\Program Files\WatchGuardVideo_Redactive
  • For Enterprise version: C:\ProgramData\WatchGuard REDACTIVE
• During installation and configuration of the Enterprise version, you can change the data path for videos and redaction data on the Storage tab of the Admin page.
• It is recommended to completely uninstall any Desktop version before installing Enterprise version 3.0.3.
• If upgrading from Desktop version 1.0.9 to Desktop 3.0.3, the newer Desktop version will replace the older Desktop version.
• Appropriate licenses are required for each application accordingly.
• The application has been optimized to efficiently scale in a multicore environment.
  • For best performance, particularly when working with long videos, a 16+ core system is recommended.
• REDACTIVE software should never be installed/run on the same server as Evidence Library.

CONFIGURATION

• For Enterprise version, Authentication can be set up for either:
• 1. Local Authentication
  • Create, assign roles and manage users locally on server
• 2. LDAP Authentication
  • Uses AD to query users and groups and maps access to the groups listed on LDAP Authentication Group Settings configuration.

LICENSE ACTIVATION

• Following are the error messages one may get depending on the scenario when there is a failure to activate the license:
• 1. “Activation failed (server unreachable)” means the machine cannot reach the license server, likely because it is offline.
• 2. “Invalid serial number entered. Please recheck and try again.” means the serial number has been mistyped, the app can determine this on its own without reaching the server.
• 3. “Activation failed (serial number invalid)” means that the serial number appears correct but the serial number does not exist on the license server or does but allows no further activations.
• 4. "All licenses are currently in use, please try again later. Contact your IT administrator if additional licenses are required." means either no licenses have been set up, or additional licenses are needed to be configured.

REDACTION

• DV1 (VOB) video files are not supported.

OTHER

• v2 redactions are all considered “Manual” types in v3
• Objects List is disabled when v2 redaction data is present.
• Clicking a thumbnail in the Objects List will move the video to the first frame where that object is detected
• Hovering over an object will highlight it in the video player, which is helpful when many objects are on the screen at the same time.
• Higher the pixel density of the object, better the quality of detection.
• Complexity of the redaction option selected will affect the time required for export
  • Options from fastest to slowest: Outline/Fill -> Pixelate -> Blurr -> Mosaic
• Auto redaction is not always 100%. Each redacted video should be manually verified.
• In case of machine crash, the software can be installed on a new machine and activated with the serial number.
• Note: If Redactive is uninstalled, make sure to rename or delete the C:\ProgramData\WatchGuard REDACTIVE folder in order to have a clean install
• If there is a need to restart the Enterprise Redactive service, this can be done either from the OS explorer left pane under
  • WatchGuard REDACTIVE -> Stop WatchGuard REDACTIVE or
  • WatchGuard REDACTIVE -> Start WatchGuard REDACTIVE or
  • through Windows Services.

4: WG SOFTWARE COMPATIBILITY

• EL
  • All. Redaction software works on exported .TS and .MP4 files
• ELX
  • All. Redaction software works on exported .TS and .MP4 files
• DVR Firmware
  • N/A
• VISTA Firmware
  • N/A
• Transfer Station Firmware
  • N/A

5: SUPPORTED UPGRADE PATHS

• REDACTIVE 1.0.9.29 to REDACTIVE 3.0.3 (Desktop).
• For REDACTIVE 1.0.9.29 to REDACTIVE 3.0.3 (Enterprise):
  • It is recommended to completely uninstall Desktop and delete the WatchGuard REDACTIVE data folder before installing Enterprise.

6: SYSTEM REQUIREMENTS

Minimum Requirements:

• Windows 7 (recommended Windows 10 or newer)
• 64-bit Intel i5 (recommended 64-bit Intel i7 or 9th generation, or higher)
• 4 GB RAM (recommended 16GB+)
• 1280 X 768 Screen Resolution (recommended 1920 X 1080 or higher) Supported OSs:
• Windows 7 64 bit,
• Windows 10 64 bit,
• Windows Server 2012 R2
• Windows Server 2016
• 8GB RAM min required for 4 concurrent redaction (2GB RAM min required for each redaction)
  • When working with long videos, WatchGuard recommends a 16+ core system with 2 GB memory, or more, per core processor for best performance.
• Enterprise version Recommendation:
  • Max concurrent redactions supported = (1/2 * number of cores)