Intended For: Customer
Estimated Time to Complete: 5 minutesThis does not include time to troubleshoot to this point.
Applies to Software/Firmware Version(s): 4.3
After upgrading to Evidence Library 4.3, you can't add more than one attachment to a Case.
Simply clear the cache in your browser and reload the Evidence Library web page. This allows for the new dialog selection box to reload and for Cases attachments to work as designed.
Refer to your browser's help for details on how to clear the cache.