Evidence Library (EL)

Getting Started

• EL - getting started

Documentation

• EL - Release notes
• EL - documents

Downloads

• EL - downloads

FAQs

• EL - Frequently asked questions

Tutorials

• EL - Determine if an event is RATF
• EL - how to display event times in 24-hr format
• EL - How to use the Synchronized Export tool
• EL - View video without the Evidence Library server
• TeamViewer - Using TeamViewerQS

Event Management

• EL - Unable to add multiple attachments to cases

Evidence Library Administration

• EL - Transfer Agent fails on Windows 10
• EL - Transfer Agent fails to install
• EL - Cases tab is slow to load
• EL - Error - cannot start service logon error 1069
• EL - using Administrator

Exporting

• DVD Robot - Rimage configuration prompts for a password
• EL - The WatchGuard player takes a long time to load
• EL - export (alternate method)
• EL - general exporting troubleshooting tips
• EL - how to export to a usb drive or folder on a pc
• EL - how to export to a disc (cd/dvd/bluray)

See all 7 articles

Import/Upload

• EL - general import troubleshooting

Security/Login

• EL - Login User name or Password is invalid
• EL - Username created incorrectly
• EL - Network error - Security Token Service is not available
• EL - All users unable to log into administrator
• EL - general login troubleshooting

Supervisor Dashboard

• EL - supervisor dashboard not using local time

Video Playback

• EL - Installing client to use MS DTV-DVD decoder (codec)
• EL - cannot switch audio sources